Stay Alive Promise
When you buy Saltwater Fish , Coral & Invertebrates from Twisted Tailfins Aquatics, every purchase is a friendship, and our guarantee is our promise. We’ve made our Stay Alive Promise as easy as possible. Because we believe that a friendship built on faith and trust and will always be stronger than one built on terms & conditions.
THE TWISTED TAILFINS ADVANTAGE:
If your fish, coral, plant, or invertebrate doesn’t stay alive for 15 days, we’ll issue you an in-store credit for the amount of your item. To qualify you need to have your water tested by 1 of our experts. We are not responsible for fish killed by other fish. ( We try very hard to ensure compatibility but it isn’t 100% ) What to do if you suffer a loss. Take a picture of the item, Bring the dead item back in a bag with water, Bring a water sample in.